Frequently Asked Questions

Everything you need to know about your All-Star Sports gear.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized items like basketball hoops or treadmills, delivery may take 7-10 business days depending on your location.

What is your return policy on used gear?

We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, certain apparel and protective equipment cannot be returned once the seal is broken.

Do you offer warranties on professional-grade equipment?

Yes, all our high-performance gear comes with a manufacturer's warranty. Additionally, All-Star Sports provides a 1-year limited warranty against structural defects on all premium equipment.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive a tracking number via email that allows you to monitor your gear's journey from our warehouse to your doorstep.

Do you offer team discounts for bulk orders?

We do! If you are purchasing for a school, club, or professional team, please contact our bulk sales department for specialized pricing and custom jersey options.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.